Privacy policy

Overview

Which Dog? respects your privacy and is committed to protecting your personal data. This policy explains how your information is collected, used, and protected.

Information collected

Information may include:
  • Name
  • Email address
  • Questionnaire responses
  • Booking information
  • Consultation notes
  • Correspondence
Only information necessary to provide the service is collected.

How information is used

Your information is used to:
  • Provide consultations
  • Deliver personalised guidance
  • Send booking confirmations
  • Respond to enquiries
  • Improve services
Your information will never be sold or shared for marketing purposes.

Email communication

If you choose to receive helpful emails, you may unsubscribe at any time. Emails are sent only when genuinely useful and relevant.

Data storage

Your information is stored securely using trusted service providers, including:
  • Acuity Scheduling
  • Google Workspace
  • Hosting Ireland
These providers comply with relevant data protection standards.

Data retention

Information is retained only as long as necessary to provide services and maintain records. You may request deletion of your personal data at any time.

Your rights

GDPR, you have the right to:
  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Request restriction of processing