Cancellations

Consultation cancellations and rescheduling

Which Dog? consultations are booked as dedicated one-to-one appointments.

You may cancel or reschedule your consultation at no charge up to 24 hours before your scheduled appointment time.

Cancellations made with less than 24 hours’ notice may not be eligible for a refund.

This policy exists to protect dedicated consultation time and ensure availability for other clients.

How to cancel or reschedule

You can cancel or reschedule your appointment using the link provided in your booking confirmation email.

If you experience difficulty, you may contact:woof@whichdog.ie

Late arrivals

If you arrive late, the consultation may still need to end at the originally scheduled time to avoid disruption to other appointments.

Missed appointments

Missed appointments without prior notice are not eligible for a refund.

Exceptional circumstances

Exceptional situations will always be considered with fairness and understanding. If something unexpected occurs, please get in touch.